We did notice a few "wear and tear" kinds of things in our room that should have probably been maintained a little better - one of the robe hooks was missing in the bathroom, piles of dust in the corners of the shelves, the toilet paper holder was barely hanging on. We brought our 2 kids as well (ages 10 and 6). We have been wanting to come back to the resort since it re-opened, so we finally booked for my husband's birthday since we saw amazing rates. I'd rather get more free play to win jackpots. I think when you give out free gifts, don't give discontinued items and things that don't work. The only thing we enjoy is the free Comp for rooms, which are really nice and the free meal in the VIP Lounge, even though there's a very limited selection of food. SCAM! But I don't like not using my card because of the comps. When I use my own cash without inserting my card, I win. Not once have any of us won anything with our free play. So we made the trip to pick up these gifts for nothing besides lose money with your free play. The Bluetooth Smart phone watch is only for Android users. It’s a discontinued item and doesn’t install and can't call customer support since it's discontinued. For starters the security camera was garbage. However me, my husband, family and friends who are all card holders (Black) are very upset with some of the gifts. It’s great that Ocean gives free gifts and great comps.
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